DigitalEdge Purchasing Contract
GENCOMM DigitalEdge Contract: #ESD112-DE-15B
To protect purchasers during audits, all purchase orders shall reference the appropriate DigitalEdge Contract #ESD112-DE-15B.
Please contact the following GENCOMM team member to place an order:
How to Order
To assist eligible purchasers in complying with their purchasing laws, all purchase orders must reference the DigitalEdge Contract Number. Please refer to the product page for the correct contract number.
1) Purchasers will request a quote for products from the regional representative or key contact. * See below.
2) Awarded vendors will provide a quote to purchaser.
3) Locate the contract number on the DigitalEdge website for the product you wish to purchase. This contract number must appear in the statement below on the submitted order to the awarded vendor. Purchaser shall submit a purchase order or procurement card number to the awarded vendor. All purchase documents
must contain this language:
Contract number for audit verification:
4) The awarded vendor shall fill the order and ship the products directly to the purchaser at the “ship to” address.
Shipping and Delivery
All product will ship FOB Destination. All deliveries will be made during standard business hours of 8:00AM – 4:00PM, Monday through Fridays, excluding all major holidays, unless special arrangements have been made. All deliveries will be made to shipping address specified on Purchase order. Any delays in shipping shall be communicated to the Purchaser by email or phone. All Special Delivery or Express shipping charges will be the responsibility of the Purchaser. GENCOMM will be responsible for shipping errors.
Return and Replacement Policy
How to Obtain an RMA number
Email firstname.lastname@example.org with the following information:
- Account name
- Purchase Order number
- Name Phone number
- Part Number
- Quantity to be returned
Allow 24 hours for response RMA Criteria Product purchased with the last 90 days.
Stock balance returns must not exceed 15 percent of purchases made within previous 90 days.
Product must be within unused and reasonable condition.
Must be returned in original manufacturer’s packaging.
RMA numbers will expire ager 20 calendar days of issuance.
Some Stock balance returns are subject to manufacturer’s warranty Must be returned freight-prepaid.
Tracking information will be provided upon request.